Andy Jenkins
posted this on January 13, 2010 09:53 am
***Please note that you will have access to Modules 1 and 2 when the program begins. That's over 100 videos!***
Welcome to the Video Boss support help desk. We are so pleased that you have decided to join us in the journey of online video. We understand that you may have a question or concern about your new product.
Thank you for taking the time to submit your question and for the opportunity to answer it. Please submit your question only once so that our agents can answer it more quickly. Just hit "Submit a Request" right above this announcement to the left or you can always email us at Support@TheVideoBoss.com
We are here to answer your questions about your account (missing passwords), billing, etc. If you have a question pertaining to the content, it will NOT be answered here-- please post your question in the VB portal under the video you have a question about. Andy and our extremely friendly, knowledgeable and helpful moderators will answer your questions there!
In the meantime, please enjoy the members portal, www.thevideoboss.com/dashboard
Our agents respond to your requests between the hours of 8am EST and 9pm EST, we strive to answer all requests within 8 hours.
We appreciate you joining the Video Boss Coaching Program and look forward to the great things to come!
Like a Boss,
The Video Boss Support Team